Design Thinking

Customer Journey Maps, Session Replay, and the Magic of Empathy

Justin Owings

Understanding Customer Journey Mapping: Why Every Business Must Start with Empathy

Sqr One

Prototyping: Learn Eight Common Methods and Best Practices

R. Friss y Yu Siang

101 Design Methods

Kumar, Vijay

Behavioural archetypes instead of personas

Radina Doneva

Keywords for Ethnography and Design

Cassandra Hartblay, Joseph D. Hankins, and Melissa L. Caldwell

What is Design Research?

Abhishek Chakraborty

Low-fidelity vs. high-fidelity prototyping

Emily Esposito

Creatividad

Creatividad: definiciones, antecedentes y aportaciones

Esquivias

Anatomía de la creatividad

Guilera, Llorenç

Creatividad e Investigación: sobre la comunicación

Villagrán

Creatividad: ¿Qué es y cómo estimularla?

Eduardo Llanos Melussa

Storytelling

The relationship between design deliverables and presentation skills

Fabricio Texeira

The Kalibrr Design Storytelling Presentation Framework

Alexis Collado

Story, then Structure, then Slides.

Mike Troino

Public speaking for non-TED talkers

Valentina Salvi